fairpointcommunciations

VPR News

FairPoint losing customers in northern New England

By VPR | May 6, 2009

FairPoint Communications saw its number of phone access lines fall a relatively modest 1.8 percent in northern New England in the first three months of the year even as subscribers experienced customer service, billing and e-mail problems.

VPR News

FairPoint sets targets to resolve complaints

By VPR | April 20, 2009

FairPoint Communications has set weekly targets it hopes to meet in response to customer complaints in New Hampshire, but it won’t reveal what those targets are.

VPR News

Ex-contractor sues FairPoint over customers

By VPR | March 16, 2009

FairPoint Communications is being sued by a Burlington company that says it was abused and lied to in a battle over customer lists.

VPR News

FairPoint asks to delay debt payment

By VPR | March 13, 2009

FairPoint Communications wants to delay a scheduled $11 million debt payment that’s due at the end of March.

VPR News

FairPoint CEO apologizes for e-mail havoc

By VPR | February 25, 2009

The head of FairPoint Communications has gone on the air to apologize for problems affecting customer e-mail accounts in Maine, New Hampshire and Vermont.