Many Vermonters muddled their way through Monday without internet service or the ability to make long distance phone calls. The outage was due to a failure in the telecommunications network company, Level 3. This is the third time in the past three weeks that the network has failed, including an outage of about a half hour Tuesday.
Chris Campbell is the Telecommunications Director for Vermont’s Public Service Department. Denise Anthony is a Sociology Professor at Dartmouth College. They spoke with VPR’s Jane Lindholm about how the state is responding to these issues and the broader implications for society as we all become more dependent on technology.